Payment processing for entertainment venues
Take the payments inside BMI.
Bookings, cards, wallets and payouts on one system.
Everything the money side of your venue needs.
One integration, one set of reports, one team to call.
Fully integrated
No manual reconciliation, no re-keying. Reporting, settlements and history in one place.
Dedicated Merchant Services
A named contact instead of a ticket number, from a team that knows leisure operations.
Fewer errors
Every hand-off you remove is a mistake nobody has to find later. No mismatched settlements.
Savings beyond the rate
Transparent processing, less admin, and no redundant gateway or duplicate tooling.
Advanced reporting
Transaction-level and settlement reporting, payout tracking, dispute visibility, exports.
Security & PCI
PCI DSS Level 1 processing and tokenisation, with reduced scope and risk for your venue.
A bolted-on gateway costs more than its rate.
The processing rate is the visible cost. The invisible one is everything your team does to make two systems agree.
- Chargebacks with no booking attached
- A gateway fee on top of a terminal fee
- The payment is captured against the booking
- Refunds on the screen staff already use
- One bill, no redundant gateway
However your guests want to pay.
Available in the US, with more countries coming.
Cards
Encrypted and secure for both in-person and online transactions.
Wallets
One tap with biometrics. Lower fraud and dispute rates than card entry.
Local Payment Options
Covering the most popular payment options in each country.
Buy now, pay later
A large hire becomes instalments. You are paid in full up front.
Stripe features you love
Batch time control, Instant Payout option, Stripe Capital, and more.
Source: Stripe payment methods documentation. Availability depends on the country your venue operates in.
Three ways to take a payment, one set of records.
Website bookings, deposits, gift cards, top-ups and kiosks, through a single integration.
Stripe Terminal readers at the front desk, the bar and the arcade, or Tap to Pay on the Mobile POS app, with no extra hardware.
A staff member sends the guest a link and they pay on their own phone.
Disputes and chargebacks.
Most disputes at a leisure venue aren’t stolen cards. They’re a guest who played, and forty days later tells their bank they don’t recognise the charge. Answering that means proving they were there.
- 1The dispute arrives
With a separate gateway, it’s just a card number and an amount.
- 2Look it up by transaction ID
Bookings and payments share the same ID, so your team finds the reservation in seconds.
- 3Send the evidence
Check-in, waiver and staff notes for that exact visit, ready for the bank.
Disputes aren’t linked automatically; your team looks them up with the shared ID.
Shared Transaction IDs
Easily look up and connect disputes to the original reservation, guest record, and timestamps.
Fraud screening before the charge
Stripe Radar scores each transaction using models trained across the Stripe network.
Screened live
of cards on the Stripe network have been seen before.
Reduced PCI scope
Less of your environment falls inside the compliance boundary.
Source: Stripe payment methods documentation and PCI compliance guidance. SCA support and exemption handling are built in for European venues.
A payments contact who knows your venue.
Payment problems happen on a Saturday, at the front desk, with a queue behind the guest. You get a named representative who already knows your configuration.
Contact Support →What you pay today across gateway, terminal and processing.
Business and banking details verified so payouts can reach you.
With the payment methods that make sense for your market.
Staff keep the workflow they know, with one fewer system in it.
Payments touch almost everything you sell.
Revenue from every channel lands in the same place.
BMI Payments, answered.
Can I take payments in person as well as online?
Yes. You can use Stripe Terminal readers at front desks, bars, or kiosks, and keep all transactions unified with online bookings.
Which payment methods are supported?
Credit and debit cards (Visa, Mastercard, Amex) and digital wallets (Apple Pay, Google Pay).
How does Buy Now, Pay Later work for my venue?
Guests pay in installments while your venue gets paid the full amount upfront directly from the provider, with no risk of non-payment.
What does it cost?
Pricing depends on your venue’s volume and setup. Your BMI Leisure contact can walk you through the rates that apply to you.
Is BMI Payments PCI compliant?
Yes. All card data is handled under PCI DSS Level 1 certification, reducing your venue’s compliance scope to the bare minimum.
What happens if a guest disputes a charge?
Disputes are not handled automatically. Payment transaction logs can be reviewed directly in Stripe, while all corresponding reservation logs can be viewed in your BMI dashboard.
Is it available in my country?
BMI Payments is available across the US, with more countries coming.
Who do I call when something breaks?
You call BMI Support Services directly. Your dedicated support team knows your venue setup and handles both software and payment questions.
One platform for the booking and the payment.
Tell us how your venue takes money today. We’ll show you what disappears when payments stop being a separate system.
